Shipping policy

Processing Time: Due to the KDB Essentials crafting process, please allow approximately 3-5 business days for your order to be processed before it ships. During high-demand periods (holidays, sales, or new launches), processing may take slightly longer. 

Shipping Rates: Shipping costs are automatically calculated at checkout based on your order and delivery location. Free shipping may be offered during special promotions–details will be announced on our website and social media. 

Delivery Time: Once shipped, delivery typically takes 3-7 business days within the U.S. depending on the shipping option that is chosen at checkout. Please note that processing time is separate from the shipping and delivery timeframe. 

Order Tracking: Once your order ships, you will receive a tracking number by email. Tracking updates may take 24-48 hours to appear after your package is scanned by the carrier. 

Lost, Stolen, or Delayed Packages: Once a package is accepted by the carrier, KDB Essentials is not responsible for lost, stolen, or delayed packages. If your order is delayed or missing, please contact the carrier directly to file a claim. If marked as delivered but not recieved, please check with neighbors or your local post office. 

Incorrect Addresses: Customers are responsible for providing the correct shipping address at checkout. KDB Essentials is not liable for orders shipped to incorrect or incomplete addresses.