Refund policy

At KDB Essentials, each product is hand-made with care. Because of the nature of our products, we do not accept returns. All sales are final. 

Refunds are only issued if the product arrives damaged, defective, or incorrect. Customers must provide clear photos of the damaged or incorrect item within 48 hours of delivery. All requests must be made by contacting us at info@kdbessentials.com with your order number and photos of the product. Once your request is reviewed and approved, a refund will be issued to your original payment method within 5-7 business days.